Frequently asked questions (FAQ)

  • Last minute booking?

    Chania booking taxi accepts bookings up until 6 hours before your planned transfer at NO ADDITIONAL COST..
  • Is my reservation for a private or shared transport?

    All reservations are for private transfers and your party will be the vehicle’s only passengers. This means no queues, no waiting for other passengers to arrive and no additional stops.
  • How long does it take to get to/from Chania airport from the city center?

    From/to Chania airport from/to the city centre is 20 minutes approximately. During rush hours ( from 10:00-14:00 and 17:00-20:00 it may take 30 minutes.)
  • How long does it take to get to/from Chania airport to Platanias?

    From/to the airport from/to Platanias is 30 min approximately . During rush hours (from 10:00-14:00 and 17:00-20:00 it may take 35-40 minutes.)
  • Where is the meeting point at Chania Airport?

    Transfers from Chania Airport:
    The driver will be waiting for you at arrivals lounge, after your group has collected their luggage and cleared customs. He/She will be holding a sign showing your name.
    Transfers to Chania Airport:
    If you are being collected from a hotel, the driver will meet your group in the hotel’s main lobby. If you are being collected from an apartment, please have your group waiting out front at the scheduled time.
  • My flight/ferry is delayed, what do I have to do?

    Nothing. All flights are monitored for delays to ensure the driver will be waiting for you when you arrive.
  • I’m travelling with a large amount of luggage. Will there be any extra charges?

    The maximum number of luggage our vehicles can carry is 4 medium sized or 3 large sized suitcases. However if you are planning on traveling with bulky luggage (oversized suitcases, a bicycle or a wheelchair) please let us know in advance so we can provide you with a vehicle with the most spacious port baggage. No extra fees are charged for your luggage as long as they fit in one vehicle. If it doesn’t fit in one vehicle, we can arrange for a second vehicle to carry the rest of your luggage but on your own expense.
  • How do I pay?

    Chania taxi booking accepts only cash and you pay the taxi driver when you will get in your destination . You DONT NEED to pay deposit when you pre book the taxi .